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QUESTIONS AND ANSWERS

Frequently Asked Questions

Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us any time on phone, chat, or email.

HOW DO I CHANGE THE SOUND ON MY UNIT

Answer: 

HOW DO I KNOW IF MY UNIT IS ON POWER

Answer: 

HOW DO I SNOOZE THE SOUND ON MY UNIT

Answer: 

HOW DO I KNOW IF MY UNIT IS OFFLINE

Answer:
how do I know if my unit is offline

HOW DO I CHANGE THE DISPLAY SETTINGS ON MY TEMPERATURE GRAPH

Answer: 

HOW DO I CLEAR MY ACTIVE EVENTS IN RED

Answer: 

HOW DO I GENERATE A REPORT

Answer: 

HOW DO I LOAD A NEW USER ON MY UNIT

Answer: 

HOW DO I SNOOZE MY UNIT

Answer: 

HOW DO I DEACTIVATE MY UNIT

Answer: 

HOW DO I SET UP EMAIL NOTIFICATIONS

Answer: 

HOW DO I CHANGE THE PARAMETERS ON MY TEMPERATURE PROFILES

Answer: 

WHO DO I CONTACT IN CASE OF AN EMERGENCY

Answer:

who do i contact if my unit is not working properly

I AM INTERESTED ???, WHAT IS NEXT

Answer:

i am interested what is next

I AM HAVING TROUBLE WITH MY ACCOUNT, WHO DO I CONTACT

Answer:

I am having trouble with my account, who do I contact

ARE YOU OPEN 24/7 IN CASE OF AN EMERGENCY

Answer:

are you open 24 7 in case of an emergency

CAN I MOVE MY UNIT TO ANOTHER LOCATION

Answer:

can I move my device to a different location

WHO DO I CONTACT IF MY UNIT IS NOT WORKING PROPERLY

Answer:

who do i contact if my unit is not working properly

WHO ARE ALLOWED TO WORK ON THE UNIT

Answer:

who is allowed to work on our unit

CONTACT US: 24/7 CALL CENTRE
  • +27 (0) 72 291 2967
  • admin@coldwatch.co.za
  • info@coldwatch.co.za
  • Radicle Building, 5 Waterblommetjie Street, Wellington Industrial Park, Wellington, 7654, South Africa
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    • Terms & Conditions
  • Contact Us
  • Home
  • About Us
  • Products
  • Services
  • Gallery
  • Insights
    • Blog
    • FAQs
    • Newsletter
    • Privacy Policy
    • Terms & Conditions
  • Contact Us
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